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Terms and Conditions of Use

Effective Date: 04 June 2025

Welcome to Uni-Geeks.com (“we,” “our,” or “the Platform”). By accessing and using this website, you (“User,” “Client,” or “you”) agree to abide by the following Terms and Conditions. Please read them carefully before using our services.

1. About Uni-Geeks.com

Uni-Geeks.com is an online platform that connects users with vetted academic experts who provide study-related support services including editing, reviewing, formatting, and academic skill enhancement. All services are intended for personal use and educational purposes only.

2. User Responsibilities

By using Uni-Geeks.com, you agree to:

3. Service Delivery

3.1 Nature of Services

Uni-Geeks.com connects users with vetted academic experts to provide support such as:

These services are strictly educational and must be used in accordance with your institution’s guidelines.

3.2 Delivery Channels

Services are delivered through:

3.3 Delivery Timeline

Delivery timelines are agreed upon before the payment is made. The expected turnaround time will depend on:

Uni-Geeks.com will inform users promptly of any unavoidable delays and propose an alternative timeline if needed. The user must explicitly agree to the revised deadline for the service to proceed.

4. Intellectual Property

4.1 Ownership of Deliverables

All content created or edited by experts on Uni-Geeks.com remains the intellectual property of the platform unless otherwise agreed in writing. Users are granted a limited, non-transferable, and non-exclusive license to use the materials for personal academic enhancement and learning.

4.2 Permitted Uses

Users may:

Users may not:

4.3 Violation of Intellectual Property Terms

Unauthorized use of the content or breach of these terms may result in:

5. Age Restriction

5.1 Minimum Age Requirement

To access and use Uni-Geeks.com in the United Kingdom, you must be at least 18 years old. By registering on the platform, making a payment, or placing a service request, you confirm that:

If you are under 18, you are strictly prohibited from using any part of the website or engaging with experts through the platform.

5.2 Digital Services Compliance

Uni-Geeks.com operates in accordance with the UK Data Protection Act 2018 and the UK GDPR. We do not knowingly collect, process, or store personal data from users under the age of 18 without verified parental or legal guardian consent.

If it comes to our attention that an underage individual has registered or used our services without proper authorization, we will:

5.3 Parental Consent and Responsibility

Parents and guardians are fully responsible for monitoring the use of internet services by minors in their care. If you believe that a child under 18 has accessed Uni-Geeks.com without your knowledge or permission, please contact our support team at [email protected] so we can take appropriate action.

6. Payment Terms

6.1 Accepted Payment Methods

Payments can be made securely through:

6.2 Payment Requirements

All services require full prepayment.

6.3 Pricing Transparency

Service pricing is based on:

All prices are communicated clearly before payment. No hidden fees will be applied. If any changes affect the price, the user will be notified and must confirm acceptance before work proceeds.

6.4 Taxes and Currency

All prices are listed in GBP. Applicable taxes may be added during checkout, depending on your jurisdiction. Currency conversions or foreign exchange charges are handled by the user’s bank/payment provider.

6.5 Invoice and Payment Confirmation

A payment receipt and service invoice will be sent to the user’s registered email. For clients requiring formal invoicing (e.g., businesses or institutions), custom invoices can be issued upon request.

7. Refund Policy

7.1 Eligibility for Refund

Refunds may be granted under the following conditions:

We reserve the right to offer partial or full refunds, depending on the nature of the case and the percentage of work completed.

7.2 Timeframe for Request

All refund requests must be submitted within 7 business days from the date the service was provided. Requests submitted after this period will not be eligible for review.

7.3 How to Submit a Refund Request

To initiate a refund, please email [email protected] with the following:

Our team will review your request and respond within 3–5 business days.

7.4 Evaluation of Requests

All refund claims are reviewed by our Quality Assurance team. We may request additional details or clarification. Refunds are approved only if the issue is verified to be valid and in breach of our service terms.

Refunds are not granted if:

7.5 Refund Method and Timeline

Approved refunds will be processed back to the original payment method or added as account credit. Please allow 5–10 business days for the refund to reflect, depending on your payment provider.

7.6 Dispute Resolution

If you disagree with the refund decision, reply to the initial communication with the subject line “Escalation Request”. Our management team will conduct a final review.

8. Modifications to Terms

8.1 Right to Modify Terms

Uni-Geeks.com reserves the right to update, amend, or revise these Terms and Conditions at any time in accordance with Section 19 of the Consumer Rights Act 2015 (UK).

Amendments may reflect:

8.2 Notification of Changes

When material changes are made, we will notify users through one or more of the following methods:

It is your responsibility to review these Terms periodically. Your continued use of the platform after updates have been published constitutes your binding acceptance of the revised Terms.

8.3 User Disagreement

If you disagree with the modified Terms, you must discontinue use of the platform immediately. Your use of the service after an update indicates agreement.

9. Third-Party Services

9.1 Use of External Services

Uni-Geeks.com uses reputable third-party services to support its operations, including but not limited to:

These services are selected to comply with UK data protection standards under the Data Protection Act 2018 and UK GDPR.

9.2 Third-Party Terms

Each third-party provider operates under its own terms, privacy policies, and user agreements. By using Uni-Geeks.com, you agree to the applicable terms of these providers when their services are used on our platform.

9.3 Data Sharing with Third Parties

Data is only shared with third-party services for the purpose of fulfilling contractual and operational obligations. We do not sell user data. All third parties are under contractual obligation to process user data lawfully and securely.

For more information, refer to our Privacy Policy.

10. Governing Law and Dispute Resolution

10.1 Jurisdiction

These Terms and any dispute or claim (including non-contractual disputes or claims) arising out of or in connection with them shall be governed by and construed in accordance with the laws of England and Wales.

10.2 Dispute Resolution

We encourage users to first contact our support team to resolve any issues informally. If resolution cannot be reached, disputes will be subject to:

10.3 Venue

All proceedings will be held in a UK jurisdictional court appropriate to the user’s or company’s registered location, unless otherwise mutually agreed.